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CHS | Amtex | American Hotel Register

Good news!

Amtex is now a brand of Consolidated Hospitality Supplies (CHS), a multi-brand hotel distribution company. We have recently updated our technology and website to deliver better results for you.

We will remain your key value distributor

As part of CHS, Amtex is making improvements to serve you better as your value distributor.

  • We’re adding to our product inventory
  • We’re working to keep your prices low
  • We’re extending our distribution reach

Your new Amtex account number

If you are a returning Amtex customer, you now have a new account number that can be used to order with both Amtex and American Hotel Register.

  • What is my new account number?
    • Your account number has been sent to you by US mail.
    • If you cannot find your account number, call us at 1-800-323-5686 for support.
  • How do I place an order online?
    • First, go to myamtex.com/login/create-login and enter your account number
    • Next, enter your personal contact information and create a username and password
    • You are now ready to place your order on our new website
  • How do I place an order over the phone?
    • Contact your Amtex sales rep or call 1-800-323-5686

Finding your favorite Amtex products

All Amtex products now have a new SKU number.

  • How do I find my favorite Amtex products online?
    • On myamtex.com, search for your old SKU number to find your item
  • How do I find my favorite Amtex products over the phone?
    • Contact your Amtex sales rep or call 1-800-323-5686 for help finding your item
  • How do I save my favorite Amtex products for future orders?
    • After you have logged into your myamtex.com account, click the heart icon from a product page to save it to your personal favorites list

Payment and billing options

When you place an order on myamtex.com, two payment options are available:

  • My Account: If you have an approved credit limit with Amtex or American Hotel Register, you may choose to bill your account when you order.
  • Pay with Credit Card: You may choose to pay for any order with a credit card. Your card will be authorized when you place your order but will not be charged until your order ships.

For more information on payment options, click here.

Updated remit information and payment address

Our check mail-in address has changed. Please update your remit details and account information to ensure timely billing.

For information on Automatic Clearing House (ACH) and wire transfer payments, click here.

Payment via Check – Regular
Consolidated Hospitality Supplies LLC
PO Box 677130
Dallas, TX 75267-7130
Payment via Check – Overnight
Consolidated Hospitality Supplies LLC
Lockbox Number 677130
1200 E Campbell Rd Ste 108
Richardson, TX 75081

Customer support

  • Support for prior orders (2021 or earlier)
    • If you need assistance with an order placed in 2021 or earlier, contact Amtex customer support at 1-800-650-3360
  • Web and after-order support
    • Visit our Customer Support pages online
    • Chat live with a web support representative
    • Call our customer service team at 1-800-323-5686

Our return policy

We have updated our return policy. Click here for additional details.